Lee and Marilyn Woodward can’t rave enough about their renovated bathroom, even months after its completion. 

“It has a completely different feeling,” Lee begins. ”It’s like having a new toy. The whole thing has such a different look now, it’s updated and clean.”

“We just love this project,” Marilyn adds. 

The husband and wife are quick to credit Dilworth’s Custom Design for the jaw-dropping, “down to the studs” transformation that turned their home’s original builder-grade bathroom into a bespoke design that’s equally awe-inspiring and accessible.

While the space’s overall footprint remained the same—both the Woodwards and the Dilworth’s team were cognizant of HOA restrictions limiting any changes impacting the home’s exterior, like altering the windows—the room’s aesthetic is not only remarkably, refreshingly different but also far more efficient. 

“The space is so much better than what was there before,” says Lee. “There was a fair amount of wasted space, to the point that things we’re storing in a cabinet used to be stored in the basement. It’s now usable storage space, so we have everything right at our fingertips.”

The couple had some expectations and visions for their renovated bathroom, but greatly appreciated how the Dilworth’s team offered their expert insights when it came to tweaking certain elements for overall harmony and accent flourishes. Both Lee and Marilyn emphasize that they neither felt pressured to make a choice nor rushed through the time it takes to consider big decisions—like installing a heated floor they didn’t initially consider but has since become one of their favorite features.

They did, however, make sure the Dilworth’s team would steer them away from decisions, features, materials or colors they might love less with time. 

“We dealt a lot with Sheri [Schack, selections coordinator]. I asked her at our first meeting, ‘If we pick something and it’s going to look terrible, do you promise to tell us we shouldn’t go with that?’ And she did, right from day one,” Marilyn recalls. “She was fabulous!” 

The Woodwards had previously undertaken a smaller-scale kitchen upgrade that includes elements of quartz, a manufactured material with tons of benefits. Their experience with the engineered stone nudged them toward installing a single-slab quartz wall as the cornerstone of their bathroom.

“It came down to quartz and marble,” says Marilyn. “The quartz is durable, it’s easy to clean and it’s so pretty. What you see is almost exactly what you get, since it’s manufactured. I just love it.”

The Woodwards aren’t the only ones gravitating to quartz these days, according to Owner/CEO Dan Dilworth. He effortlessly itemizes some of the reasons for its appeal: eye-catching aesthetics; a high resistance to chips, cracking and scratches, as well as to water, heat, stains and mold; low-maintenance cleaning; and a nonporous surface that makes it a more hygienic option for wet environments.

“A lot of the attraction is that you don’t have to worry about grout,” he explains. “Historically, grout breaks down, it gets moldy and nasty, and people just don’t want to scrub or replace it.”

As Dilworth’s gears up to celebrate its 35th anniversary this summer, its owner notes that “we’ve done quartz for a while” but it’s presently having a moment like never before.

“There’s definitely an uptick in demand: We’re already scheduled to install two more quartz walls this month,” says Dilworth. “Aesthetically, it’s a little more of a modern, cleaner look. It’s not full-out contemporary all the time but it is lending toward a transitional style, which is refreshing.”

In fact, all it took was just one look at the Woodwards’ wall while it was waiting for delivery at Dilworth’s HQ to inspire another customer to also embrace the rising trend.

While the Woodwards’ bathroom renovations wrapped up in early November of last year, Lee and Marilyn freely admit they still find themselves admiring the fruits of Dilworth’s labor.

“I say all the time that I want to go in there and sit with a glass of wine and look around because it just makes me happy,” Marilyn confesses with a laugh. “I’m so glad we did this.” 

And while they’re not anticipating any additional changes to the home they plan to spend their rest of their lives in, they know the Dilworth’s team are the professionals they’ll trust with any future jobs, and will be enthusiastically recommending them over and over again. 

“There’s no pressure—you’re allowed the time to make smart, informed choices—and the crew that’s assigned to you are the same guys every day,” says Lee. “They’re professional, they’re courteous and they make sure you’re really comfortable with all the decisions you’ve made. They really treat your job like it’s their only job.”

Dilworth’s Custom Design
Phoenixville, Pa.
(610) 917-9119
DilworthsCustomDesign.com

Published (and copyrighted) in House & Home, Volume 25, Issue 2 (January/February 2025)
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