Montclair Roofing and Contracting might be a fairly new addition to the region's contractor scene, but the cumulative 30 years' experience its co-owners bring to the company have helped secure its stellar reputation these past five years.

"On our Google reviews, we have a complete five-star rating," says Joseph LeRoy, the "50/50 partnership" co-owner of the fully insured North Jersey company that provides services like residential and commercial roofing, gutter installations, painting, carpentry and more. "We take our reviews and customer service, even after the fact, very seriously. Referrals and people finding us online by reading our reviews are the main ways people find us."

LeRoy credits the full-service exterior remodeler's early success to a combination of elements, such as high-quality products, an exclusively in-house team that undergoes annual training, a commitment to excellence and innovation, and that tireless dedication to stellar customer service.

It starts with offering nothing but the best to clients and their homes, like Owens Corning asphalt shingle roofing.

"We install all full-system roofs, which means that every single part is from the same manufacturer so they're all designed to work together: By using a full, complete system, you're able to give an extended lifetime warranty of 50 years," LeRoy says. "A roof is so much more than the shingle that goes on—that's really just the finishing piece you see the most. Underneath it, you have the underlayment, which consists of the ice and water shield and synthetic roofing paper."

The renowned manufacturer has recognized Montclair Roofing and Contracting as one of its preferred contractors, the result of a rigorous process that recognizes top-tier roofing professionals who are dedicated to service, reliability and craftsmanship.

"The criteria to be an Owens Corning preferred contractor is mostly that they randomly inspect your jobs, which means the manufacturer comes out and can pick at random any warrantied job and inspect it to make sure it's up to their standards and installed correctly to code, and it also verifies that you have workman's comp, all the insurances needed, that you've gone to training," LeRoy says.

Additionally, that preferred-contractor designation ensures the company can offer North Jersey areas like Montclair, West Orange and the Caldwells some of the best warranties available.

By using a full, complete system, you're able to give an extended lifetime warranty, which is 50 years," LeRoy notes. "We provide the extended warranty from the manufacturer. ... During that period, if anything goes wrong, whether it's with the material or labor, they're protected on both ends because they also get the MontShield warranty from us."

The high-end roofing specialist doesn't rest on its laurels, though. That Owens Corning certification requires regular training, but the Montclair Roofing and Contracting team also is tirelessly searching out other new ways to better serve its clientele, like by embracing technological advancements.

Among the tech integrated into Montclair Roofing and Contracting's processes include 5K drone technology, a truly mutually beneficial part of its high-tech toolkit.

"We use drones on all of our inspections. ... If you have people walking on your roof, they could be breaking nails, throwing off granulars from the roof, loosening up the shingles so it's going to deteriorate faster," says LeRoy. "By not touching the roof when we use drones to inspect everything, not only are we giving the customer all of the photos showing what's wrong so we can pinpoint it and be totally transparent, but we're also protecting the roof and protecting our workers."

Using top-quality materials and taking every precaution possible to ensure the longest lifetime for every project that Montclair Roofing and Contracting puts its name on includes never subcontracting out a job, ensuring that every stage of the project is undertaken by trusted master craftsmen—an especially important distinction when you're working on about 250 roofs a year.

That talented, well-trained team also leads with transparency when talking with customers, ensuring that they understand every step of the process, are kept up-to-date with projected timelines and costs, and are even offered as much of an education along the way as they'd like, like being looped into the importance of well-ventilated air spaces.

"Air ventilation is one of the most overlooked parts of a roof, especially with old homes that are built to be totally sealed up because they thought a house doesn't need to breathe. ... The problem with that is humidity and condensation. If you don't have proper ventilation, when that warm air rises, the moisture will stay there and rot your house from the inside out," LeRoy explains. "By using the whole system, you're making sure that you have ventilation, sealing and everything else, so that the shingle will actually last a long time and prevent leaks."

It's all part of how the full-service exterior remodeler intends to keep building on its already-stellar reputation for years to come.

"We're a little bit of a newer company," LeRoy begins, "but we're planning on being around for a long time."

Montclair Roofing and Contracting
77-79 Washington St., Bloomfield, N.J.
(973) 985-3333
MontclairRoofingContracting.com

Published (and copyrighted) in House & Home, Volume 23, Issue 11 (September 2023).
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